Privacy Policy for LVL Lendr

Last Updated: February 15, 2025

Welcome to LVL Lendr, a web application operated by Crafty Codr Inc. (“we,” “us,” or “our”) that enables users to trade video games locally. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.

1. Information We Collect

Personal Information:

When you create an account on LVL Lendr, we collect the following personal information:

  • Your name
  • Email address
  • Physical address
  • Manually entered location data (used to help show relevant, local game listings)

Other Information:

  • In the future, should we integrate payment processing (e.g., via Stripe), we may collect payment information.
  • We offer social sign-in with Google authentication. In such cases, some basic profile information provided by Google may be shared with us.
  • When you upload games, you may submit images and descriptions.

Please note: We do not automatically collect location data via your device.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing and Personalizing Our Service:

  • To facilitate account creation and management.
  • To match you with relevant local game listings based on your manually provided location.
  • To operate the in-app messaging system.

Communications:

To notify you about important updates, including changes to this Privacy Policy.

Future Enhancements:

We may eventually use analytics tools (such as Google Analytics and Sentry) to improve our services. If this occurs, we will update our Privacy Policy accordingly.

3. Data Sharing and Disclosure

Third-Party Sharing:

We do not sell, trade, or otherwise share your personal information with third parties for their own marketing purposes.

Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or governmental request).

4. Jurisdiction and Applicable Law

Crafty Codr Inc. is based in Ontario, Canada, and currently, our services are primarily available in Canada. As we plan to expand into the USA in the future, we will review and adjust our policies as necessary to comply with applicable regulations (such as the California Consumer Privacy Act).

5. Your Rights and Choices

Access and Update:

You can update your personal information (name, email address, physical address, etc.) through your account settings within the app.

Account Deletion:

If you wish to have your account and associated data deleted, please contact us at trevor@lvllendr.com, and we will comply with your request.

Consent:

By providing your information and using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you choose not to provide certain data, please note that you might be unable to use some parts of our service.

6. Data Security

We take data security seriously. We:

  • Encrypt user passwords.
  • Utilize third-party cloud providers that offer robust security measures to host and secure our application and database.

7. Children's Privacy

LVL Lendr is not intended for use by minors. We expect that parents or legal guardians will manage any use of the app on behalf of their children. We do not knowingly collect personal information from anyone under the age of 18.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. In general, we will retain your information in perpetuity unless you request its deletion, in which case we will remove all data associated with your account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Should any material changes be made, we will:

  • Notify you via the email address associated with your account.
  • Update the “Last Updated” date at the top of this policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: trevor@lvllendr.com